Autumn arrives, and with it comes some tidy fixes and under-the-hood improvements to keep your operations flowing smoothly.

Enhancements

Automatic Despatch Behaviour Adjusted

• In some cases, when Verify Products was enabled, the system would auto-despatch an order as soon as all products were verified.

• That automatic despatch behaviour has now been removed.

• If you still want automatic shipment, please enable Enable Automatic Shipment From Packing Terminal in System Configuration.

Location Update Issue Resolved

• A minor issue that prevented locations from being updated has been addressed.

• You can now update locations normally without error.

Quick Shipment Allocation Fixed

• Several allocation bugs in the Quick Shipment flow have been fixed.

• Orders processed via Quick Shipment will now be created, allocated, and despatched correctly and reliably.

Fulfilment Client Access Restrictions

• Fulfilment clients can now only see the services (shipping rules) linked to their own fulfilment client, or global/all-fulfilment rules, as intended.

More Product Attributes Imported from Sales Channels

During product imports from sales channels, the system now captures and saves additional key attributes that were previously omitted:

• HS Code

• Country of Origin

• Customs Description

This ensures your customs and compliance data is consistently available within the system for all imported products.

Helm isn’t just software — it’s a promise. A promise to keep your warehouse moving smarter, faster, and more effortlessly with every release.

As you focus on growing your business, we’ll stay focused on smoothing the edges, tightening the bolts, and adding the details that make the difference.

We’ve been building Helm with care from the start, and we’ll keep building it with you at the centre — today, tomorrow, and every step ahead.

Your team at Helm ⚡