At Helm, every release is shaped by your feedback and our shared goal of making operations faster, smarter, and easier to manage.

This update delivers powerful new features, and thoughtful improvements designed to give you more control and greater efficiency—whether you’re managing orders, warehouses, or customer communication.

Chrome Print Plugin Setup in DC Exclusive

Setup instructions and the activation flow for the Chrome Print Plugin are now available in the DC Exclusive section.
⚠️ Please note: activation requires coordination with our Support team.

Notify Customer Option in Bulk Despatch & Tracking Import

A new Notify Customer option has been added to both the Mark as Despatched (bulk action) and Tracking Import modules. This gives you more flexibility in how and when customers are notified about their orders.

Created Date Column Selector on Order Index

You can now toggle the Created Date column on the Order Index page, allowing you to customise your view and focus on the details that matter most.

Improvements to S19 Labels

We have included the addition of the options attribute in the item data payload that now displays on the s19 labels—expanding compatibility and future-proofing your workflows.

Packaging Logic Support in Order Rules

Order Rules have been enhanced to handle packaging items:

• Packaging items can now be automatically added to orders.

• Pick generation logic has been updated to exclude packaging types from pick lists, keeping them accurate and clean.

Performance for Large Warehouses

We’ve optimised performance in areas impacted by high warehouse volumes, and updated related plugins to ensure smoother handling of large-scale environments.

Return Terminal Visibility

Unassigned warehouses will no longer appear in the Return Terminal. Visibility is now properly scoped to user access, keeping interfaces clear and relevant.

Unlimited Batch Number Entries

The 1,000-record limit for batch numbers in stock and delivery modules has been removed. These workflows now support unlimited batch entries.

As always, these changes are built from your feedback and our shared mission to make operations more seamless, more powerful, and more reliable.

Thank you for being part of the Helm community—your success is the reason we keep pushing forward.

Your team at Helm ⚡