In the spirit of a brisk Yorkshire morning with a strong brew on the side, this release is all about refinement, intelligence and making everyday operations feel just that little bit more effortless.

Helm is not just software; it is a full‑scale warehousing brain, blending technical engineering with operational experience so that every enhancement lands before the pain point, keeping your operations sharper, safer & more sophisticated than the rest of the market.

🚀 New Features

With Helm, AI has now joined your Custom Report Builder as an industrious new colleague rather than a mysterious black box. You can simply talk to the system, shape your requirements in plain English and let AI assemble the reports for you. This means less time wrestling with filters and layouts, and more time sipping tea while your data lines up neatly on command.

🛠 Experience & Reliability Enhancements

Helm brings a quietly powerful improvement to your experience. We have resolved previous footer quirks, ensuring all footer links now behave correctly and consistently in every scenario.

Type Filters in the Public API Orders endpoint respond precisely as intended. This enhancement gives your technical teams cleaner control over data retrieval, supports more confident integrations and helps keep your reporting stacks lean, accurate and compliant. In short, it lets your developers look like heroes and your auditors sleep more soundly.

🔌 Plugin Enhancements

Multi Pick Pack Terminal

Helm gives the Multi Pick Pack Terminal a proper glow-up. You can now scan auxiliary packaging inventory directly in the terminal and add custom packaging items as you go. These packaging choices are automatically included in the shipping process, which keeps your operations neat, your packing benches organised and your cost calculations delightfully transparent. It is the digital equivalent of having the right-sized box appear at just the right moment.

Additional refinements make the whole experience more intuitive for busy teams on the warehouse floor. If no matching profiles are found on the terminal screen, a clear warning now appears so your staff are guided, not guessing. When an invalid item is scanned, whether it is not part of the order, not an auxiliary item or simply has an errant barcode, the system now responds with a clear error rather than quietly ignoring it. This sharper feedback loop helps prevent mishaps before they leave the building and keeps operational discipline as crisp as a winter’s morning in England.

Empty Location Collector

With Helm, the Empty Location Collector has had a rather thoughtful refinement. In very rare edge cases, a location could previously be deleted immediately after stock was placed into it. That behaviour has been carefully corrected so locations now remain reliably in place when they are in active use. This brings added confidence to your stock integrity, supports compliance and reduces the risk of those “where has that pallet gone?” conversations that no one enjoys in any accent, North or South.

From AI-powered reporting to sharper terminal feedback and sturdier location handling, every enhancement in this release has been crafted with your teams, your customers and your growth in mind. Whether you are running a bustling London fulfilment hub or a proud Yorkshire operation with a keen eye on every penny and parcel, Helm is here to keep things elegantly simple, quietly clever and relentlessly reliable.

Your team at Helm