Autumnal Advancements for the Industrious

As the leaves pirouette into shades of amber and Halloween tiptoes nearer, rest your pumpkin-spiced libations upon the desk and allow Helm to hoist the heavy crates of complexity on your behalf.

We’ve always been here: quietly, diligently: refining the machinery behind the scenes with you in mind. And we shall remain, season after season, ensuring your operations are elegant, efficient, and just a touch magical.

New Features

Single Parcel per Item

When precision is paramount, this new setting ensures each item is gracefully assigned to its own parcel by quantity during packing: streamlining dispatch with surgical neatness.

Use cases:

• Fragile or high-value items: one parcel per unit to minimise risk; insurance reconciliation becomes delightfully straightforward.

• Marketplaces with strict parcel-to-item rules: maintain compliance without manual intervention.

• Returns clarity: each item has its own tracking and label; customer service ceases to be a labyrinth.

Stock Allocation Rate for Sales Channels

Tailor the percentage of stock allocated to each sales channel with the new Allocation Rate control. Activate it via the Sales Channel Edit modal, then admire channel products listed with allocated and active stock at a glance. Linked channels per inventory are now visible right on the Inventory Index, for clarity without the clutter.

Use cases:

• Priority channels: allocate more stock to your best-converting marketplace; fewer stock-outs where it matters most.

• Seasonal campaigns: temporarily boost allocation for a promotional channel; restore equilibrium afterwards with a single slider.

• New channel testing: sandbox a modest allocation to a nascent channel; gather data without jeopardising core sales.

Tags Added to Picks

Picks now accept tags, empowering smarter workflows, faster filtering, and better reporting. The Auto Pick Creation Plugin is spruced up accordingly, embracing tag-powered finesse.

Use cases:

• SLA-driven prioritisation: tag urgent picks; filter by deadline; ship with monastic punctuality.

• Carrier routing: tag picks by courier preference or service level; wave planning becomes serenely simple.

• Audit and analytics: tag campaign orders or VIP customers; report performance without spelunking through spreadsheets.

Enhancements

Silent Printing Toggle

We’ve refined the toggle so silent printing behaves with decorum when enabled or disabled: less fuss, more flow.

Use cases:

• High-throughput packing lines: labels print quietly in the background; operators remain in a state of zen.

• Shared offices: prevent pop-ups and noise disturbances; productivity remains unruffled.

Sales Channel Creation – Download Products Default

Channel setup now springs to life with inventory loading as expected, thanks to a positively tuned default for product downloading.

Use cases:

• Rapid onboarding: add a new marketplace; inventory appears promptly; listing and mapping begin immediately.

• Multi-channel expansion: replicate best practices across channels; reduce setup time; eliminate empty catalogues.

Batch Inventories in Multi Pick Pack Terminal

Batch items now participate gracefully in the Multi Pick Pack Terminal, per configuration, with a companion enhancement to the relevant plugin.

Use cases:

• Expiry-managed goods: pick by batch and FEFO; compliance and freshness harmonised.

• Recall or quarantine: filter by batch; isolate affected stock with priestly precision.

Despatch Emails for Amazon & eBay

We’ve streamlined communications by pausing despatch emails for Amazon and eBay channels: reducing noise while keeping the signal crisp.

Use cases:

• Marketplace policy alignment: rely on native marketplace notifications; avoid duplicate messages.

• Customer experience: fewer emails; clearer expectations; fewer support tickets about “double despatch”.

Order Index Bulk Actions

Initiating process actions without a selected bulk action now proceeds with poise, keeping the Order Index serene rather than seized.

Use cases:

• Busy admin workflows: prevent accidental freezes during peak hours; maintain continuity of operations.

• Training environments: new staff can click with confidence; the system gently objects instead of melodramatically fainting.

Helm is built by a team that cares: deeply: about making your day smoother, your decisions quicker, and your operations more elegant.

While you sip that latte and watch the seasons change, we’ll keep polishing the cogs and chiselling the corners so your warehouse runs like clockwork.

We’ve always been here, we’re here now, and we’ll be here tomorrow; making Helm better, with you at the heart of it.

Your team at Helm ⚡